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"Emotional exhaustion" is manifested in experiences of reduced emotional tone, loss of interest and positive feelings for others, dissatisfaction with life in general.

"Depersonalization" is manifested in emotional detachment and indifference, the formal performance of duties without personal involvement and empathy, and in some cases - in negativity and cynical attitude.

The unsatisfactory value of "Reduction of professional achievements" reflects a tendency toward a negative assessment of one's competence and productivity.