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"Emotional exhaustion" is manifested in experiences of reduced emotional tone, loss of interest and positive feelings for others, dissatisfaction with life in general. — "Depersonalization" is manifested in emotional detachment and indifference, the formal performance of duties without personal involvement and empathy, and in some cases - in negativity and cynical attitude. — The unsatisfactory value of "Reduction of professional achievements" reflects a tendency toward a negative assessment of one's competence and productivity.